Case Study: Capital Women’s Care achieves 82% reduction in A/R days and 99% net collections with NextGen Healthcare RCM Services

Robust RCM Solution Improves Financials, Drives Rapid Growth

Capital Women’s Care (CWC), the largest OB/GYN group in the Mid-Atlantic with 40 locations and 159 providers based in Silver Spring, MD, needed to stay private and grow but was hampered by ineffective outsourced billing—rising A/R days, poor denial management and dissatisfied providers. They required a scalable, modern revenue-cycle and IT partner to stabilize finances and support expansion.

CWC implemented NextGen RCM Services (Ambulatory EHR, Practice Management, Patient Portal, Dashboards) with a plug-and-play rollout and dedicated account management to strengthen back-office operations, data capture and denial workflows. The results: A/R days fell from 111 to 20 (82% reduction), 99% net collections, MGMA 90th-percentile performance, improved recruiting and rapid growth, and faster, secure cash posting via lockbox.

Capital Women's Care

Debbie Redd

President & CEO