Case Study: Fairfield County Bariatrics achieves major revenue-cycle improvements — reduces 180+ A/R to ~20% and cuts DSO from 97 to 45 days with NextGen Healthcare

Realizing the Full Value Of a Partnership With Nextgen Healthcare

Fairfield County Bariatrics & Surgical Specialists, a multi-location Connecticut practice that has performed more than 3,500 weight-loss procedures at accredited facilities, was using NextGen Enterprise EHR and PM but was several upgrades behind and struggling with financial performance. Key benchmarks were poor—more than 50% of accounts receivable were 180+ days and days sales outstanding (DSO) averaged 97 days—limiting operational efficiency and revenue cycle health.

The practice completed a phased upgrade to NextGen Enterprise systems and adopted NextGen Financial Suite, with focused training, data migration, and weekly performance reviews supported by a dedicated account manager. They maintained cash flow during the transition and cut 180+ AR from over 50% to about 20%, reduced DSO from 97 to roughly 45 days, improved reporting accuracy, and increased physician satisfaction.

Fairfield County Bariatrics

Katy Andrews Dunay

Practice Administrator