NextGen Healthcare
142 Case Studies
A NextGen Healthcare Case Study
Karing Hearts Cardiology is an independent cardiology practice in Tennessee’s tri-city area with three physicians and five nurse practitioners. After outsourcing billing, the practice faced “maddening” month-to-month revenue swings and unpredictable cash flow that made budgeting and staffing impossible.
Karing Hearts implemented NextGen Financial Suite Pro RCM and NextGen Managed Cloud Services, moving billing in‑house with automation, claim scrubbing, and corrected coding for cardiac PET scans. Within a month cash flow stabilized, revenue volatility fell from ~50% to under 5%, clean-claim rates and DSO improved, and the practice achieved timely reimbursements—enabling reliable budgeting, growth planning, and better patient services.
Rob Gregory
Vice President of Operations