Case Study: Karing Hearts Cardiology achieves stable, predictable cash flow and increased revenue with NextGen Healthcare

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Karing Hearts Cardiology is an independent cardiology practice in Tennessee’s tri-city area with three physicians and five nurse practitioners. After outsourcing billing, the practice faced “maddening” month-to-month revenue swings and unpredictable cash flow that made budgeting and staffing impossible.

Karing Hearts implemented NextGen Financial Suite Pro RCM and NextGen Managed Cloud Services, moving billing in‑house with automation, claim scrubbing, and corrected coding for cardiac PET scans. Within a month cash flow stabilized, revenue volatility fell from ~50% to under 5%, clean-claim rates and DSO improved, and the practice achieved timely reimbursements—enabling reliable budgeting, growth planning, and better patient services.


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Karing Hearts Cardiology

Rob Gregory

Vice President of Operations


NextGen Healthcare

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