Case Study: Beacon Orthopaedics & Sports Medicine achieves 98.9% first-pass clean claims and ~32-day average A/R with NextGen Healthcare

Leveraging RCM expertise turns focus to higher-value activities, better patient care

Beacon Orthopaedics & Sports Medicine is a seven-location orthopedic practice with 20 physicians across Ohio, Kentucky, and Indiana. Facing delayed patient-account management, unexplained denials, incorrect payments and even a payer stop due to credentialing issues, the practice saw significant negative impacts to cash flow and operational efficiency.

By partnering with NextGen RCM Services and adopting an integrated NextGen suite (Ambulatory EHR, Practice Management, RCM services, Patient Portal and NextPen Write), Beacon gained expert revenue-cycle management, clear A/R and denial reporting, and automated data capture. The results: average A/R days around 32, a 98.9% first-pass clean claim rate, consistent MGMA 90th-percentile performance, and freed staff time to focus on higher‑value patient care.

Beacon Orthopaedics & Sports Medicine

Andrew Blankemeyer

COO