Case Study: Katzen Eye Group achieves improved communication and 22% revenue growth with NextGen Healthcare

Katzen Eye Group Improves Communication, Increases Revenue

Katzen Eye Group is a longstanding ophthalmology practice in Baltimore with 22 physicians across four locations serving about 600 patients daily. Facing rapid growth and evolving regulations, the practice needed a stable, ophthalmology-specific EHR on a single platform that could support clinical workflows, regulatory compliance, and long-term expansion.

Katzen Eye implemented NextGen Ambulatory EHR, Practice Management, Patient Portal and NextPen, improving documentation, communication, and workflows. The results included a 100% outcome on a Medicare audit, a 58% reduction in A/R days (from 52 to 22), an 18% increase in patient encounters, a 22% rise in revenue, workflow times cut from days to hours, and projected Meaningful Use incentives of $400,000.

Katzen Eye Group

Lauren Gormley

Optometrist, Katzen Eye Group