Case Study: University Orthopedics Center achieves 63% reduction in claim denials and improved billing efficiency with NextGen Healthcare

Integrated Platform Helps Reduce Costs And Improve Efficiency

University Orthopedics Center (UOC) is a full-service orthopedic practice in central Pennsylvania—serving more than 185,000 patient visits a year with 275+ staff. Rapid growth left the practice struggling to sustain qualified staff for rising accounts receivable, while increasingly complex rebilling and regulatory requirements threatened efficiency and cash flow.

UOC implemented NextGen Enterprise EHR, NextGen Enterprise PM, and NextGen Financial Suite to create an integrated clinical and financial platform. The change cut claim denials by 63% (from $2.0M to $751K), improved documentation efficiency with drag-and-drop tools, and delivered more accurate billing, stronger revenue collection, and better compliance and reporting.

University Orthopedics Center

David Davies

CEO