Case Study: Karing Hearts Cardiology achieves stable, predictable revenue and faster reimbursements with NextGen Healthcare's NextGen Financial Suite Pro

Increase Revenue and Improve Patient Care with Financial Services

Karing Hearts Cardiology is an independent cardiology practice with three physicians and five nurse practitioners serving the tri-city area in Tennessee. Although they used NextGen Enterprise EHR and PM, outsourcing billing led to large, unpredictable swings in revenue and cash-flow challenges that made budgeting and staffing decisions difficult.

Karing Hearts implemented NextGen Financial Suite Pro and NextGen Managed Cloud Services to take over RCM and hosting; automation moved claim submissions from weekly to daily, improved coding for cardiac PET scans, and sped Medicare payments for radiopharmaceuticals. The result was a steady, predictable revenue stream with much higher clean-claim rates, reduced DSO and revenue volatility (shifts under 5% versus 50%+), enabling accurate budgeting, capacity planning, and improved patient care.

Karing Hearts Cardiology

Rob Gregory

Vice President of Operations