Case Study: Gailey Eye Clinic achieves 10% increase in patient visits and better outcomes with NextGen Healthcare

Gailey Eye Increases patient Visits 10% in first year, Enables Better Outcomes

Gailey Eye Clinic is a Central Illinois vision practice with 14 ophthalmologists and six optometrists across 16 locations, serving roughly 100,000 patients a year. The organization needed more timely, accurate information and standardized workflows to replace paper records, improve financial and administrative reporting, and meet Meaningful Use and reimbursement challenges.

The clinic implemented NextGen Ambulatory EHR and Practice Management, an easy-to-use solution that staff adopted quickly. Within weeks schedules normalized, and by year one patient visits grew about 10%; clinicians gained anytime/anywhere access to records across sites, patient service and staff satisfaction improved, minimal template changes were required, and all providers met Meaningful Use attestation.

Gailey Eye Clinic

Donna Diehl

Practice Care Coordinator, Gailey Eye Clinic