Case Study: First Care Clinic achieves holistic, coordinated care and streamlined operations with NextGen Healthcare’s Enterprise EHR

FirstCare Clinic - Customer Case Study

First Care Clinic is a rural Federally Qualified Health Center in Hays and Victoria, Kansas, that uniquely houses family medicine, mental health, and dentistry under one roof. Serving a clinically and geographically diverse population—many patients travel up to 60 miles—the clinic faced operational challenges in coordinating multi‑provider visits, avoiding missed care opportunities, and simplifying scheduling and payments.

By implementing NextGen Enterprise EHR, the clinic consolidated medical, dental, behavioral, registration, and financial records into a single system and used data-driven morning huddles to plan visits in advance. This approach streamlined scheduling and payments, enabled real‑time information sharing across departments, reduced care delays and errors, and delivered improved clinical and financial outcomes along with higher patient satisfaction.

FirstCare Clinic

Rhiannon Maier

Director