Case Study: DecisionOne Dental Partners achieves cloud-based efficiency and improved patient care with NextGen Healthcare's QSIDental

DecisionOne Dental Partners Advances Patient Care with Cloud-Based Efficiency and First-Class Support

DecisionOne Dental Partners is a clinician-led dental organization founded in 2011 with 33 Chicagoland locations and a philanthropic arm. As it acquired practices, the company struggled with multiple disparate, server-based systems that made daily production, patient and financial data hard to consolidate and act on; leadership sought a single cloud platform that would integrate vendors, call center and RCM workflows and provide reliable data.

DecisionOne implemented QSIDental Web, using a year-long rollout and LMS-based training to standardize workflows across locations. The cloud system enabled staff to cover across offices, accelerated practice ramp-up, delivered daily scorecards and clearer P&L data, streamlined HIPAA consent and onboarding, and improved treatment acceptance—giving leadership fast, accurate visibility into performance and stronger operational efficiency.

DecisionOne Dental Partners

Cheryl Rytina

Director of Training