Case Study: Arizona Youth & Family Services achieves improved clinical outcomes and streamlined EHR workflows with NextGen Healthcare

Arizona Youth & Family Services Improves Clinical Outcomes with Robust EHR

Arizona Youth & Family Services (AYFS) is a not-for-profit outpatient community mental health agency serving children, adolescents, and families across Maricopa County since 2005. Facing the limitations of paper records and the need for timely, coordinated care—including after-hours crisis response, accurate documentation, and efficient reporting and billing—AYFS sought to modernize its clinical and administrative systems.

Partnering with Topaz/NextGen Healthcare to implement NextGen Enterprise and Practice Management, AYFS deployed a robust EHR with intuitive behavioral health templates and secure remote access for staff laptops. The result: real-time clinical data for faster interventions, automated reporting that cuts monthly administrative work by about three days, improved documentation quality, easier information sharing across providers, cleaner claims and faster payments, HIPAA-compliant security, and a measurable return on investment.

Arizona Youth & Family Services

Christine Patton

Program Director