Case Study: Large Integrated Healthcare System achieves 90% reduction in duplicate patient records and stronger value-based care with NextGate's MatchMetrix EMPI

Large Integrated Healthcare System - Customer Case Study

Large Integrated Healthcare System, managing 5 million patient records across 8 hospitals, 41 physician sites and research centers, faced widespread duplicate and fragmented patient data that hindered population management for value-based care. To address this, they turned to NextGate and its MatchMetrix EMPI technology to consolidate records and improve data governance.

NextGate implemented record cleanup, merging, patient ID assignment and historical record loading into the EHR, plus cross-facility matching with weighted search and reporting tools to flag duplicates. As a result, potential duplicate pairings fell from about 50 per day to 5, support for Accountable Care improved through more accurate reporting and care-tracking, clinical data sharing and document exchange were enabled, and administrative burden (faxes/scans) and security/access controls were streamlined.