Case Study: McKnight Eye Centers achieves 20% faster patient visits and seamless upgrades with Nextech's IntelleChart

McKnight Eye Centers - Customer Case Study

McKnight Eye Centers, a two-location ophthalmology practice near Kansas City with three doctors and 30 staff, struggled with a generic, hospital-focused EHR that didn’t fit ophthalmic workflows. Upgrades frequently wiped out custom templates, documentation was slow and error-prone, and the system created bottlenecks that frustrated providers and patients.

After switching to Nextech’s IntelleChartPRO (June 2014), the practice gained an ophthalmology-specific EHR with cloud-based, non-disruptive upgrades and Adaptive Template technology that presents only relevant choices. The result: seamless upgrades that save time and money, dramatically improved usability and documentation, and an overall 20% time savings per patient visit (e.g., Cataract Eval -18%, Dilated Exam -17%, Routine Exam -12%, 1-Day Post-Op -36%).

McKnight Eye Centers

Erin Grisafe

Practice Administrator