Case Study: Hirshfield Eye Associates achieves accurate, efficient ophthalmology documentation with Nextech IntelleChart

Hirshfield Eye Associates - Customer Case Study

Hirshfield Eye Associates, a prestigious comprehensive ophthalmology clinic in Queens founded by Dr. Gary Hirshfield in 1990, sees 150–200 new patients a month and struggled with an EMR that prioritized speed over accuracy. The prior system was unintuitive for ophthalmology workflows, made entering complicated findings difficult, produced poor-quality documentation, and required frequent, frustrating tech support interactions that disrupted patient care.

The practice moved to IntelleChart, an EHR built by a practicing retina specialist with Adaptive Template Technology that presents only relevant, patient-specific fields and follows the natural consultation flow. The result was more accurate, easier-to-enter documentation, simplified templates for staff and doctors, fewer post-visit corrections, and fast, effective vendor support—improving exam quality and office efficiency.

Hirshfield Eye Associates

Gary Hirshfield

Hirshfield Eye Associates