Case Study: Connecticut Retina Consultants achieves an 80% increase in patient volume with Nextech's IntelleChart

Connecticut Retina Consultants - Customer Case Study

Connecticut Retina Consultants is a five-doctor, four-location retina practice near New Haven that struggled with a generic EMR that couldn’t be customized, erased custom templates during upgrades, delivered slow vendor support, and produced inefficient workflows that left doctors refusing to use the system and reduced patient throughput.

They switched to Nextech’s cloud-based, ophthalmology-specific IntelleChart with adaptive, doctor-specific templates and responsive support. Upgrades now preserve customizations and issues are typically resolved within 24 hours. The practice saw adoption jump and patient volumes rise as much as 80% (Dr. Larrison from ~20 to ~36 patients/day), along with smoother workflows and fewer upgrade hassles.

Connecticut Retina Consultants

Mary Baglin

Office Administrator