Case Study: Capital Dermatology achieves 99.76% collections and real-time billing transparency with Nextech

Capital Dermatology - Customer Case Study

Capital Dermatology, a three‑physician practice in Alexandria, VA founded by Dr. Bruce Glassman, transitioned from paper-based workflows to electronic systems after facing limited visibility into revenue and performance. A third‑party billing vendor offered no real‑time access, creating multiple data entries, inefficient workflows, and difficulty analyzing the practice’s revenue cycle.

The practice implemented Nextech’s integrated EHR/PM and partnered with MediGain for billing, using their exclusive, seamless integration to eliminate compatibility issues and provide real‑time billing transparency and analytics. The smooth go‑live preserved revenue continuity—clean claims rose to 98–99% and collections reached 99.76%—allowing staff and physicians to focus on patient care rather than billing problems.

Capital Dermatology

Bruce Glassman

Owner