Case Study: Hospitality One achieves 150% more efficiency and streamlined client invoicing with NextCrew

Hospitality One - Customer Case Study

Hospitality One, a hospitality staffing company, struggled with mission‑critical job management: sending timely job reminders to every assigned employee, giving staffing coordinators clear visibility into who was working where and when, and meeting a largest client’s requirement for invoices in a specific format. To address these challenges they turned to NextCrew and its workforce management software.

NextCrew implemented a cloud platform with real‑time business intelligence, employee engagement features, and an integrated accounting export. Over four years NextCrew’s software enabled Hospitality One to manage hundreds of jobs a month at peak efficiency, deliver complex, client‑specific invoices with a single click, and—per the company’s Senior Director—be about 150% more efficient, driving continuous process improvement.

Hospitality One

Chris Dilg

Senior Director