Case Study: Direct Demos and Merchandising achieves seamless scaling and simplified scheduling with NextCrew

Direct Demos and Merchandising - Customer Case Study

Direct Demos and Merchandising, a high-volume retail demonstration company running thousands of short 4-hour shifts across hundreds of off‑site locations, needed a way for demonstrators to self-select schedules and reliably report timesheets and survey results without heavy administrative overhead. To address this, they engaged NextCrew and its scheduling/mobile app solution.

NextCrew implemented a customized scheduling system and mobile app with geo‑fencing that lets demonstrators pick shifts, submit timesheets, and auto check in/out—triggering real‑time emails to administrators. By automating offers and confirmations, NextCrew eliminated the need for two to three people to manually schedule, enabled Direct Demos and Merchandising to take on new clients without added administrative work, increased internal shift fill rates, and boosted demonstrator satisfaction.

Direct Demos and Merchandising

Amber Mahim

President