Case Study: Chateau Staffing slashes invoicing from a week to under an hour with NextCrew

Chateau Staffing - Customer Case Study

Chateau Staffing, a hospitality staffing agency, faced time-consuming back-office work and client demands for self-service booking, on‑demand staffing for urgent events, and real-time visibility into confirmations and staff status. Invoicing and payroll could take up to a week per client, so Chateau sought a platform that would provide a self-service portal, mobile/web client access, and accounting integration—services delivered by NextCrew (including QuickBooks sync and back-office automation).

NextCrew implemented an integrated solution: an employee self-service portal, automated job distribution by skill/location/availability, mobile and web apps for clients, automatic staff confirmations 24 hours before events, and payroll/export capabilities. As a result, NextCrew cut invoicing time from about a week to less than one hour, automated payroll exports to Excel, reduced administrative overhead, improved client satisfaction and employee communication, and lowered operating costs.

Chateau Staffing

Maya Djokic

Chief Executive Officer