Case Study: Leading Indian Logistics Tech Company improves ETA accuracy by 37% with NextBillion.ai

How Intuitive Freight Tracking Improved ETAs for This Logistics Firm

NextBillion.ai worked with a leading Indian logistics tech company, the country’s largest neutral freight network, to solve the challenge of delivering an intuitive freight tracking experience. The customer needed a bespoke mapping solution to track thousands of freight-related data points, account for local vehicle restrictions and driving nuances across India, and improve ETA accuracy in a complex, low-tech-adoption logistics environment.

NextBillion.ai built a custom mapping stack using blended AI, map data curation, route and ETA modeling, and production shadow testing, all deployed on the customer’s cloud with Kubernetes. The solution improved ETA calculations by 37%, reduced infrastructure costs by 40%, improved latency 4X from ~200 ms to ~50 ms, and increased overall API usage by 3X without added cost.