Case Study: Intermedica streamlines MedTech operations with Next Consult and Salesforce

Intermedica streamlines Salesforce for 270 healthcare institutions with Next Consult

Intermedica, a leading healthcare improvement company based in Bulgaria, faced challenges in managing its complex operations across 13 business divisions and serving over 270 healthcare institutions. To maintain high service quality and achieve a complete customer view, they partnered with Next Consult to implement the Salesforce CRM platform.

Next Consult's implementation was distinguished by their strong business acumen and project management. They challenged Intermedica's ideas with relevant business questions to ensure the Salesforce solution was perfectly tailored, leading to streamlined sales and customer service processes. The vendor's professionalism helped Intermedica establish a robust system to support their dynamic growth and future innovation plans.

Intermedica