Nexla
18 Case Studies
A Nexla Case Study
Bloomreach, a company that powers personalized experiences for 25% of eCommerce websites in the US and UK, faced a major challenge in its generative AI strategy. It needed to ingest highly heterogeneous and large volumes of real-time product data from hundreds of customer sources, a process that was costly, time-consuming, and a roadblock to scaling. This data was essential for powering its retrieval augmented generation system to enhance the accuracy of its AI-powered services.
Nexla provided a solution by automating the aggregation and integration of this customer data. Using Nexla's platform, Bloomreach was able to reduce its data integration and onboarding time by 50%, cutting a lengthy process from three months down to just one and a half months. This resulted in a huge improvement in their ability to bring customers live, boosted customer satisfaction, and provided a scalable, future-proof data infrastructure for their generative AI innovations.