Case Study: The Smilist grows rapidly with NexHealth

TrueLark selects the NexHealth Synchronizer API to integrate with health record systems

TrueLark is working with NexHealth to support The Smilist as it grows from 18 to 68 locations and needs a better way to communicate with patients after hours and schedule appointments. The team was looking for a patient experience platform that could help manage growth while improving access and engagement across more practices.

NexHealth’s patient experience platform, along with its Synchronizer API and related tools like NexHealth Forms, helped The Smilist streamline operations and add new functionality as it expanded. The results include an 85% patient return rate using recalls, more than 2 hours saved daily with NexHealth Forms, 6,700+ new patients booked a year, and 278% growth in locations over the last 5 years.

TrueLark

Tapan Patel

Head of Product