NexHealth
46 Case Studies
A NexHealth Case Study
Pinecrest Dental, a dental practice in Taylorsville, Utah, struggled to collect consistent Google reviews because the team was manually texting hundreds of patients, which was time-consuming and unsustainable. They turned to NexHealth, using products like NexHealth Reviews, Messaging, and Automated Reminders to improve the patient experience and strengthen their online reputation.
With NexHealth, Pinecrest Dental automated the review request process so patients received a feedback prompt after their visit, positive reviews were routed to Google, and negative feedback was handled privately first. The result was 5–10x more monthly Google reviews, over 250 Google reviews in just six months, and about 2–3 hours saved per day on admin work.
Tyler Williams
Owner