Case Study: Painless Peach Pain Care saves 20 minutes per patient with NexHealth

Painless Peach Pain Care syncs athenahealth with NexHealth to digitize the patient experience

Painless Peach Pain Care, led by owner and practitioner Sandra Adams, needed a better way to manage patient intake as it launched virtually. Its paper-based process for emailing forms to patients, having them print and return them, was slow, frustrating, and even caused the practice to lose some patients. The team also wanted a solution that could integrate with athenahealth, so they turned to NexHealth for digital forms and online booking.

With NexHealth, Painless Peach Pain Care implemented customizable digital forms, NexHealth Synchronizer, and NexHealth Online Booking. Forms now sync directly with athenahealth, patients can complete them online in minutes, and appointments can be booked from the website with automatic EHR syncing. The result was a major efficiency gain: NexHealth helped the practice save 20 minutes per patient form, reduce errors, improve patient retention, and create a smoother, more modern experience.

Painless Peach Pain Care

Sandra Adams

Practitioner and Owner