NexHealth
53 Case Studies
A NexHealth Case Study
Painless Peach Pain Care, a pain management practice, faced significant operational challenges due to its reliance on outdated, manual processes for patient forms. This clunky system, which required patients to print, complete, and return forms via email, was frustrating and led to patient attrition. Practice owner Sandra Adams needed a digital solution that integrated seamlessly with her athenahealth EHR system to save staff time and improve the patient experience, leading her to vendor NexHealth.
NexHealth implemented its digital Forms and Online Booking products, which integrated directly with athenahealth via its Synchronizer tool. This solution digitized the practice's custom forms and enabled seamless online scheduling. The results were transformative, saving the practice 20 minutes per patient on administrative tasks and achieving 100% patient retention for form completion. NexHealth provided a cost-effective solution that modernized operations and significantly boosted efficiency.