Case Study: Grand Street Dental achieves 157% more online bookings with NexHealth

NexHealth helps Grand Street Dental increase online bookings by 157%

Grand Street Dental, a general dentistry practice in Williamsburg, New York, partnered with NexHealth to improve the patient experience in a competitive New York market. Their goal was to unify separate booking systems, automate patient communication, and gain better insights through patient satisfaction surveys.

Using the NexHealth Patient Experience Platform, Grand Street Dental implemented real-time online booking, payments, two-way messaging, marketing campaigns, automated appointment reminders, and the ASAP List to fill open slots. With NexHealth, the practice increased online appointment requests by 157%, boosted appointment reminders by 120%, and grew overall patient volume by 22% in under a year.

Grand Street Dental

Krislyn R

Office Manager