Case Study: North American Dental Group achieves 5x more new patient appointments with NexHealth

NADG Turns to NexHealth to Digitize 200+ Practices and 5x New Patient Appointments

North American Dental Group (NADG), a premier dental services organization supporting more than 240 affiliated dental practices across 15 states, needed a way to create a consistent patient experience at scale. The company was juggling multiple separate systems for booking, texting, emails, forms, and marketing, making operations fragmented and harder to manage across hundreds of locations.

NADG chose NexHealth’s patient experience platform, using Scheduling, Forms, Synchronizer, Communications, and Payments integrated with Open Dental to unify its workflow and patient communications. With NexHealth, NADG went live across 200+ locations in 90 days, increased new patient appointments by 5x, and reduced tech-stack complexity by consolidating several tools into one platform.

North American Dental Group

Paul Reda

Chief Executive Officer