Case Study: Lone Star Smiles achieves 20 new online bookings a month with NexHealth

Lone Star Smiles gets 20 new online bookings a month with NexHealth

Lone Star Smiles, a growing dental practice, was struggling with manual front-desk work as a small team. They were overwhelmed by paperwork, appointment scheduling, reminders, and data entry, which contributed to high no-shows and cancellations. To reduce the administrative burden, they turned to NexHealth and its patient experience tools, including Online Booking, Forms, One-Click Recalls, Reviews, and real-time integration with Open Dental.

With NexHealth, Lone Star Smiles automated scheduling, reminders, patient forms, recalls, and reviews, effectively creating an “invisible teammate” for the office. The practice says it eliminated 70% of admin tasks, grew its active patient count to over 1,000 in five months, and now averages 20 new online bookings per month. NexHealth helped the team save time, reduce errors, and deliver a smoother patient experience.

Lone Star Smiles

Ashley Sutak

Office Manager