Case Study: Lone Star Smiles achieves 20 new online bookings a month with NexHealth

Lone Star Smiles gains 20 online bookings a month with NexHealth

Lone Star Smiles, a dental practice, was a small team overwhelmed by manual administrative tasks such as processing paperwork and managing patient reminders. These manual processes led to a high number of cancellations and no-shows, which cut into their revenue. They sought a solution from vendor NexHealth to automate these duties and act as a virtual front desk person.

By implementing NexHealth's platform, which integrates with their Open Dental system, the practice automated scheduling, reminders, and patient forms. The solution from NexHealth eliminated 70% of their admin work and provided a seamless digital experience for patients. This resulted in Lone Star Smiles growing their patient count to over 1,000 in five months and now averages 20 new online bookings every month.

Lone Star Smiles