Case Study: Weidemen Pediatric Group achieves 15 appointments in a day with NexHealth

How NexHealth Delivers Best-in-Class Support for Weidemen Pediatric Group

Weidemen Pediatric Group, along with Smile Island Dental Group, needed a better patient engagement platform after disappointing experiences with prior tools like Solutionreach and Curve GRO. They were frustrated by poor customer support, lack of customization, and a platform that wasn’t user-friendly or visually appealing for patients. NexHealth’s Online Booking, Digital Forms, Recalls, and Reviews were part of the solution they returned to.

NexHealth delivered a consultative onboarding and best-in-class support, including a dedicated contact, customized training, and same-day expert help. The impact was immediate: Weidemen launched NexHealth Online Booking and booked 15 appointments within 2 hours, including one new patient. The case study also notes a support response time of under 1 hour, underscoring NexHealth’s strong service experience.

Weidemen Pediatric Group

Hillary Brehm

Business Office Manager and Marketing Director