Case Study: Falmouth Pediatric Dentistry reduces staffing needs with NexHealth automation

How Falmouth Pediatric Reduces Staffing Needs With The NexHealth Synchronizer™

Falmouth Pediatric Dentistry, a pediatric dental practice, was struggling with an overwhelming number of manual administrative tasks at its front desk. These time-consuming duties, including appointment scheduling, sending reminders, and processing patient forms, created a daunting workload for their small team. The practice, facing the prospect of needing to hire a third staff member, turned to NexHealth and its Synchronizer™ product to find a solution.

NexHealth implemented its platform to automate the entire patient experience. The solution streamlined scheduling, reminders, form processing, and payments by integrating directly with the practice's Dentrix software. As a result, Falmouth Pediatric Dentistry saved an estimated $60,000 annually by eliminating the need for an additional hire. The automation also saved significant time, such as 10 minutes per patient form, drastically improved office efficiency, and provided a vastly better experience for patients.

Falmouth Pediatric Dentistry

Shaye Cheslock

Practice Administrator