Case Study: Half Moon Bay Dentistry modernizes patient experience with NexHealth

Half Moon Bay Dentistry Wins Over Staff and Patients by Becoming a Technology-First Practice with NexHealth

Half Moon Bay Dentistry, a long-standing practice taken over by Dr. Gabriella Bateman and Dr. Riley Bateman in late 2022, needed to modernize a paper-based, late-80s/early-90s office into a more technology-first experience. As the new owners looked to preserve the practice’s family-oriented feel while improving efficiency, they faced skepticism from staff and patients about moving away from familiar manual processes.

NexHealth helped Half Moon Bay Dentistry go paperless with online scheduling, digital forms, patient communications, and payments that sync directly with Open Dental. The team now lets patients book 24/7, complete forms at home, and communicate by text, reducing manual entry and front-desk workload while creating a more convenient, modern patient experience.

Half Moon Bay Dentistry

Riley Bateman

Owner & Dentist