Case Study: Dr. Michael J. Watson achieves 18 new patients a month with NexHealth Online Booking

Dr. Watson Gains 18 Patients a Month using NexHealth Online Booking

Dr. Michael J. Watson, a dentist in Millcreek, Utah, needed a better way to modernize patient scheduling and reduce admin work. Before using NexHealth, his team struggled with multiple disconnected providers, missed calls, and tools that did not sync in real time with their Open Dental system. He turned to NexHealth Online Booking to create a more convenient digital experience for patients.

NexHealth enabled Dr. Watson’s practice to let patients book appointments directly from the website, with real-time syncing into Open Dental to prevent overlaps and manual follow-up. As a result, the practice gained an average of 18 new patients per month through online booking and saved the front office more than 3 hours each day on administrative tasks. NexHealth also helped fill open chairs more consistently and made scheduling more efficient overall.

Dr. Michael J. Watson

Michael J. Watson

Dr. Michael J. Watson