Case Study: Apex Dental Partners achieves 100s of 5-star reviews across 40+ locations with NexHealth

Apex Dental Partners earns 98% 5-star reviews across 40+ locations with NexHealth

Apex Dental Partners, a dental group with over 40 locations, faced a challenge in standardizing patient communication. Each newly acquired practice used its own practice management system and separate tools for outreach, which hindered the creation of a consistent patient experience. To solve this, they implemented the NexHealth Synchronizer and Communications products to unify their systems.

The NexHealth platform integrated with Apex's three different practice management systems, enabling real-time online scheduling, automated appointment reminders, and streamlined feedback collection. This solution led to a significant measurable impact, with over 98% of patients leaving a 5-star rating. NexHealth helped ensure that every one of Apex's 40+ practices now has hundreds of 5-star reviews on Google.

Apex Dental Partners