Case Study: Access Healthcare increases daily patient volume by 15% with NexHealth

Access Healthcare Switches to NexHealth and Gains 15% More Patients

Access Healthcare, a direct primary care practice in Charleston, South Carolina, struggled with online scheduling and patient forms using Healow by eClinicalWorks. Their team had trouble managing provider-specific appointments through a generic booking schedule, creating unnecessary manual work and limiting efficiency.

By switching to NexHealth, Access Healthcare gained customizable online booking, automated forms, and seamless eCW sync so patients could book themselves directly and appointments flowed automatically into the EHR. With NexHealth, the practice reported a 15% increase in daily patient volume in urgent care and saved at least 10% of staff time each day.

Access Healthcare

Sam Albenberg

Owner and Director of Practice Development