Case Study: Uddevalla Municipality improves digital services with Nexer and Microsoft Azure Databricks

Uddevalla Municipality unifies business-critical data with Nexer and Azure Databricks

Uddevalla Municipality faced a challenge with fragmented data sources and analogue records, which made it difficult to generate insights and for local businesses to access critical information regarding permits and regulations. To address this, they partnered with vendor Nexer to modernize their data systems.

Nexer implemented a Modern Data Platform using Microsoft and Databricks to unify the municipality's data. The solution involved digitizing key documents, building a "my pages" portal, and introducing an Azure OpenAI-powered chatbot for real-time user support. This provided Uddevalla Municipality with central access to information, automated insights, and a scalable digital infrastructure, resulting in stronger support for local business needs.

Uddevalla Municipality