Case Study: Swedish Public Employment Service improves digital accessibility with Nexer

Swedish Public Employment Service improves digital accessibility in a short time with Nexer

The Swedish Public Employment Service (Arbetsförmedlingen) faced the challenge of making its large and complex digital infrastructure accessible in line with new legislation while also training its staff in best practices. To address this, they partnered with the vendor Nexer for expertise, training, and consultant support in digital accessibility.

Nexer implemented a holistic solution that included developing and delivering employee training, coaching, creating instructional videos, and participating in a helpdesk. This equipped the customer's employees to create accessible content independently and initiated a new structure for their work. As a result, the Swedish Public Employment Service made great progress in a short time, with its digital services becoming more accessible and better adapted to legislation and international standards. Nexer's support was instrumental in this achievement.

Swedish Public Employment Service