Case Study: Martin & Servera Restauranghandel achieves a modern, user-friendly CRM foundation with Nexer and Microsoft Dynamics 365

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Preview of the Martin & Servera Restauranghandel Case Study

Martin & Servera strengthens sales efficiency and data quality with Nexer

Martin & Servera Restauranghandel, Sweden's leading restaurant wholesaler, faced a challenge with its outdated, in-house CRM system that limited its sales team and management. They partnered with Nexer to modernize their sales support by implementing a new Microsoft Dynamics 365 CRM solution, aiming to create an intuitive system and safely migrate all business-critical data.

Nexer built a solution in Microsoft Dynamics 365 CRM with a focus on standard functionality, minimizing custom code to create a user-friendly and scalable platform. The result for Martin & Servera was a uniform CRM that gathered the entire sales process into one system, leading to a clearer workflow, increased efficiency, and significantly improved data quality. Nexer delivered a stable foundation that provided better insights and a stronger basis for decision-making.


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