Case Study: Tracx achieves 24/7 business continuity, higher performance and zero drive failures with NexentaStor (powered by HGST SSDs)

Performance and Reliability Soar for Social Media Analytics Company with Nexenta and HGST

Tracx, a global SaaS provider of social media analytics, needed extremely high performance and 100% reliability for its real-time analytical database. Although it chose NexentaStor for its open ZFS-based architecture and low TCO, an initial decision to use low-cost SAS SSDs led to weekly drive failures and a major incident where six drives failed simultaneously, causing data loss and operational disruption.

Tracx replaced the unreliable drives with HGST 150GB enterprise SSDs and deployed a NexentaStor high-availability all‑flash cluster (64TB), delivering consistent high IOPS, simplified management, and 24/7 business continuity. The change reduced disk failures from roughly five per week to none in a year, improved capacity utilization and scalability, and preserved an open, cost-effective storage platform without vendor lock-in.

Tracx

Erez Zarum

Dev opps team leader at Tracx