Case Study: Built Mighty saves thousands of hours of admin time with Nexcess

How an ecommerce development agency saved thousands of hours of admin time

Built Mighty is an ecommerce development agency that partnered with Nexcess for managed hosting after struggling with providers that claimed to be managed but lacked the deep WooCommerce and Magento expertise they needed. Their challenge was spending too much time on hosting support and project launches instead of focusing on client growth, while also needing reliable, application-specific support and SSH access for fast changes.

With Nexcess, Built Mighty got truly managed hosting and expert support that understood their stack, helping them handle complex issues faster and reduce admin work. Nexcess helped cut hosting support time from about 10 hours per client to 20 minutes, reduced project launch time by 97%, and saved the agency 50–80% on clients’ monthly hosting bills.

Built Mighty

Jonathan Martin

Chief Executive Officer