Case Study: UNTUCKit achieves faster, simpler store transactions with NewStore

UNTUCKit Sees Significant Store Transaction Improvements After Implementing Omnichannel Capabilities

UNTUCKit, a casual apparel company that has grown from five stores in 2016 to more than 85, wanted to support further expansion with a unified omnichannel retail technology stack. Its existing systems were siloed and legacy POS, order management, and ecommerce options were too difficult to integrate or too restrictive, so it needed a more agile platform that could improve store operations and customer experiences. NewStore provided the omnichannel platform, including mobile point of service and omni order management.

NewStore implemented its Omnichannel Platform for UNTUCKit in about six months, starting with mobile POS and then adding endless aisle capabilities. The solution gave store associates visibility into customers, orders, and inventory across channels, and made transactions simpler and more efficient. As a result, UNTUCKit saw reduced associate transaction time and improved store productivity, with associates specifically noting that endless aisle orders were much easier to process than with traditional methods.

UNTUCKit

Aaron Sanandres

Co-founder & Chief Executive Officer