Case Study: TD Bank achieves faster, more secure incident response with NewRocket

TD Bank boosts security operations with NewRocket, saving 30 hours a month

TD Bank, a prominent regional financial institution, faced challenges with fragmented security operations and manual processes that delayed its response to growing threats. To enhance coordination and adopt a Fusion Center model, the bank partnered with NewRocket to implement a ServiceNow-driven security incident response solution.

NewRocket designed a centralized platform to unify communication and standardize workflows across all investigative units. This solution provided secure containment for investigations and improved executive visibility. The results included a significant rise in the bank's NIST Incident Response score, a 200% increase in user adoption, and time savings of 30 hours per month by drastically reducing resolution times.

TD Bank