Case Study: Workspace365 achieves streamlined operations and enhanced customer experiences with Newpath Web’s Microsoft Dynamics 365 transformation

Workspace365 streamlines operations with Newpath Web across 2019+ digital transformation

Workspace365, a national premium coworking and flexible workspaces business, approached Newpath Web for assistance with a major digital transformation initiative. Their challenge was to streamline operations and enhance customer experiences across all departments while on a steep growth trajectory. Newpath was engaged to leverage its Microsoft Dynamics 365 consultancy and delivery services.

Newpath Web implemented a tailored, agile strategy to consolidate the customer's systems into a single Microsoft Dynamics 365 ecosystem. The solution focused on high-value, rapid releases and involved close collaboration with all business units. The results included highly automated systems that lowered staff overheads while providing industry-leading customer service, allowing Workspace365 to continue its growth march from a place of security. Newpath continues to provide strategic direction to support their corporate strategy.

Workspace365