Case Study: Dawson Architects achieves 80% time savings and fewer disputes with Newforma Project Center

Dawson Architects Boosts Efficiency and Reputation

Dawson Architects, a 12-person Dubai firm specializing in bespoke hotels, villas and commercial projects, needed to eliminate productivity bottlenecks that slowed turnaround and risked disputes. Daily pain points included time lost searching project files and emails, labor‑intensive RFI and submittal tracking that produced thousands of emails, reliance on a full‑time document controller, and no reliable audit trail for proving information delivery.

Dawson implemented Newforma Project Center to create a searchable, complete project record, automate RFIs, submittals and the document register, and integrate digital markups with client communications. The result: fewer disputes (recipients’ downloads are tracked), architects now issue drawings without a document controller, RFI and markup work is 70–80% faster, file transfer and tracking labor fell about 80%, and the firm gained time to pursue new work and strengthen its brand.

Dawson Architects

Michael Dawson

Managing Partner