Case Study: Tathra Beach Eco Camp boosts revenue and guest engagement with Newbook

Tathra Beach Eco Camp Boosts Revenue and Guest Engagement with Newbook

Tathra Beach Eco Camp, a unique eco-focused campground on the Sapphire Coast, was rebuilt after the 2018 bushfires with a goal of creating a smarter, more automated guest experience. To support that vision, the team needed a scalable property management system to replace manual processes, improve pricing flexibility, and boost guest engagement without adding to payroll, which led them to NewBook International, Inc. and its Newbook platform.

NewBook International, Inc. implemented Newbook’s dynamic pricing, automated communications, upsell tools, and real-time dashboards to streamline operations and improve decision-making. The results were significant: annual revenue increased by 22%, adding about $285,000, more than 23,500 automated guest messages were sent each year, and the team saved the equivalent of one full-time staff member.

Tathra Beach Eco Camp

Carmen Risby

Tathra Beach Eco Camp