Case Study: Shiralea Backpackers Resort boosts revenue and productivity with Newbook International

Shiralea Backpackers Resort - Customer Case Study

Shiralea Backpackers Resort partnered with NewBook International, Inc. after outgrowing a basic POS system and needing a more capable, fully integrated property management setup. They wanted to streamline operations across their PMS, point-of-sale, and accounting tools while reducing manual work and improving visibility as the business grew.

NewBook International, Inc. implemented a customized integration connecting the PMS, Idealpos, and Xero so charges flowed automatically from the bar and restaurant to guest accounts and into accounting, eliminating double handling and manual entry. The resort reported increased productivity, fewer staff errors, reduced losses, and improved revenue management, along with better reporting and easier reconciliation at the end of each day.

Shiralea Backpackers Resort

Nathan Rock

General Manager