NewBook International, Inc.
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Case Study: Palm Bay Resort streamlines online bookings with NewBook International
A NewBook International, Inc. Case Study
Palm Bay Resort - Customer Case Study
Palm Bay Resort, a small resort new to the tourist industry, needed a more sophisticated booking system than the very manual Excel spreadsheet it was using. NewBook International, Inc. was recommended as an online booking system to help the resort manage reservations more effectively, and the team also worked to support online guest payments.
NewBook International, Inc. implemented its booking platform and helped Palm Bay Resort integrate Merchant Warrior into the booking page so guests could pay safely and easily online. The result was an exemplary experience for the resort, with improved confidence in the system, better functionality, and strong praise for NewBook’s support and comprehensive feature set, though no specific numeric impact was provided.
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Palm Bay Resort
Helen Scott
Manager