Case Study: Mitta Mitta Caravan Park achieves paperless operations and improved guest experience with NewBook International, Inc.

Mitta MItta Caravan Park - Customer Case Study

Mitta MItta Caravan Park was operating with an outdated, paper-based booking system after new management took over and needed a modern reservation and guest-management solution. They implemented NewBook (the booking and guest-management platform) from NewBook International, Inc., replacing manual processes within three months.

NewBook International, Inc. delivered the NewBook platform along with sales, training and support, enabling the park to eliminate paper records, store guest details (including the last site stayed), and improve both customer experience and staff work/life balance. The rollout was completed in three months, guests appreciate the stored information, and the park continues to expand its NewBook licence to add further improvements.

Mitta MItta Caravan Park

Kristine Roadley

Mitta MItta Caravan Park