Case Study: McMillan Hotels Improves Rate Flexibility, Channel Connectivity, and Financial Reporting with NewBook International

McMillan Hotels - Customer Case Study

McMillan Hotels was looking for a new property management system because their previous platform couldn’t connect to required channels and lacked flexibility for rate packages and financial reporting. NewBook International, Inc. was shortlisted as a potential fit because of its stronger channel connectivity, centralized guest database across three hotels, and more flexible rate control.

NewBook International, Inc. implemented its property management software and worked closely with McMillan Hotels to develop the group functionality that was especially important for their group booking business. The result was a smoother implementation experience, improved confidence in future financial reporting, and the ability to better maximize revenue through advanced rate functionality, though no specific numerical impact was provided.

McMillan Hotels

Susy McMillan

McMillan Hotels